Accessibility Statement

This accessibility statement applies to the Greenmeadow Community Farm website.

This website is run by Torfaen County Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • videos do not have captions
  • some of the content is not written in plain English

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Alternatively, you can write to us at:

Greenmeadow Community Farm
Cwmbran
Torfaen
NP44 3XQ

We’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact our web team via email at webmaster@torfaen.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

  • Telephone: 01495 762200 (08:30 to 17:00 - Monday to Friday)
  • Email: calltorfaen@torfaen.gov.uk
  • Visit: Torfaen County Borough Council, Civic Centre, Pontypool, NP4 6YB

Technical information about this website’s accessibility

Torfaen County Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Our video does not have captions. This does not meet WCAG 2.1 success criterion 1.2.2 Captions (Prerecorded). Any new videos created by Torfaen County Borough Council from 23 September 2020 onwards will have captions available as standard.

Preparation of this accessibility statement

This statement was prepared on 17th May 2021. It was last reviewed on 19th May 2021.

This website was last tested on 19th May 2021. The test was carried out by silktide.com and Torfaen County Borough Council. All pages of the website and a sample of PDF documents within the website were tested.

Silktide currently scores www.greenmeadowcommunityfarm.org.uk at 99 out of 100 for accessibility.

You can contact webmaster@torfaen.gov.uk by email to get a copy of reports and to ask for further details on reports.